Staff performance tracking
See best and worst performing staff ranked by drinks sold and revenue — employed and freelance tracked separately.
VenueIQ POS · full feature list
Everything your venue needs — on the floor and behind the bar
VenueIQ POS is a complete hospitality system: table service, staff management, drinks tracking, inventory, payments, and owner controls — with real-time insights into your best and worst performers.
What's new in VenueIQ POS
Recent releases focused on staff management, drinks performance tracking, NFC tap-to-login, and clearer visibility for managers.
Drinks sold per staff member
Every drink is attributed to the serving staff member. Commission totals and sales leaders roll up automatically at end of day.
Staff NFC card login
Assign a card or fob to each team member. Staff tap on the login screen to sign in instantly — ideal for all-in-one tills and busy shift changes.
Owner NFC card
Owners tap their card to sign in to admin, open the staff POS (via a linked profile), and authorize voids or tab takeovers alongside managers.
Member NFC cards
Scan a member card on the till to attach them to a tab in one tap. Unknown cards can flow straight into quick registration with the card captured.
Member points earn & spend
Members earn points when they pay, then spend points on future bills directly from the POS checkout.
Card authorization for voids
When manager PIN is required, scan a manager or owner card instead of typing a PIN — faster on the floor during service.
Inventory sub-categories
Assign a main category (e.g. Spirits) and an optional sub-category (Vodka, Gin). Staff POS shows sub-category tabs when browsing the menu.
Open bills summary
Optional card on the table screen showing how many tabs are open and their combined value — toggle on or off in settings.
Smarter inventory list
Separate category and sub-category columns, filter for items missing a sub-category, and safe delete for unused products.
Admin audit log
Track sensitive admin actions in one place for accountability and troubleshooting.
Bill item times
Show when each line was added on tabs and printed bills; reprints mark new or increased items with *.
Item add-ons
Modifier groups for extras and options — ideal for food, cocktails, and custom orders.
VenueIQ Jukebox
Licensed music add-on with scheduled playlists, QR song requests, AI playlist generation, and staff queue control from the POS.
Commission slip printing
Print a thermal commission slip per commissioned drink so staff can present slips at end of day for payment.
Happy Hour buy one get one free
Run BOGO promotions on a schedule — and optionally print a “ONE FREE” ticket the guest keeps to redeem their free drink.
Room rental management
Gantt booking calendar, check-in/out, cleaning workflow, deposits, and charge-to-room from the till.
VenueIQ Jukebox — total music control
Give owners, staff, and customers one music system: schedule the night, take QR requests, generate AI playlists, and play on most TV brands.
Owner, staff & guest control
Owners set the rules and schedules; staff run the queue from the POS Music screen; guests request songs without leaving their table.
Scheduled playlists
Automate happy hour, dinner service, late night, and event blocks so the right soundtrack starts on time.
Scan QR to request a song
Guests scan a venue QR code, pick a track, and optionally leave a dedication — requests appear for staff to manage.
AI playlist generator
Build fresh playlists from mood, genre, or venue vibe when you need a new set without curating track by track.
Compatible with most TV brands
Show now-playing and playlist context on venue screens — works with the major smart TV and display brands venues already use.
POS Music screen
Search by title or artist, queue, play next, play now, skip, and start playlists without leaving the till workflow.
Customer dedications
Capture who requested a song and optional dedication notes so staff can acknowledge guests on the floor.
Licensed VenueIQ add-on
Enable Jukebox per venue when you are ready — connects to the VenueIQ Jukebox service with your venue credentials.
Run the floor with confidence
From visual floor plans to shared tables and multi-tab service — built for busy bars and restaurants.
Spatial floor plan
Drag tables onto a canvas per area. Choose shapes (square, round, rectangle, bar). Toggle back to the classic grid any time.
Area tabs for touch screens
Switch between “all areas listed” and one large tab per area. Each tab shows a badge with open bills in that zone.
Multi-bill per table
Shared tables get separate tabs (e.g. Table 12/1 and 12/2). Open a new tab on an occupied table or merge when moving.
Move table by area
Move-tab popup groups tables by area so staff can find the right table quickly.
Opening float gate
New tabs cannot be opened until the day's opening float has been entered.
Streamlined cart
Move table and charge room sit side by side; print bill is a compact icon in the cart header.
Reprint & void from admin
Managers can reprint customer bills or void tabs from the admin panel when needed.
Stock, suppliers, and costing
Know what you have, what it costs, and what to order — without spreadsheets.
Cost price per item
Record buy price for stock valuation, purchase costing, and profit & loss reporting.
Supplier directory
Manage supplier name, address, delivery flag, and order email from a dedicated admin page.
Supplier ordering workflow
Low-stock items group by supplier. Approve orders, queue emails, mark on-order, and receive at the till.
Manual orders
Place stock orders without email when you phone or message a supplier directly.
Stock transfers
Send or receive stock between venues when you operate more than one bar.
Product image search
Look up product images online when building your menu to save time on photography.
POS-ready product photos
Images scale correctly on the till — full height, correct aspect ratio, no awkward cropping.
Multilingual POS with AI translations
Staff operate the till, kitchen board, and guest-facing screens in the language they read best — with AI to translate menus and notes across English, Thai, and Russian.
Switch POS language instantly
Staff choose English, Thai, or Russian on the login screen or in settings. Buttons, prompts, and workflows follow their preference.
AI menu & category translations
Bulk-translate inventory items and categories from admin with AI — natural menu wording in each language without retyping your whole menu.
Kitchen notes auto-translated
Notes entered at the till are sent to the kitchen display in every language your team needs — dual-language lines when helpful.
Kitchen display language
Set the kitchen board to English, Thai, or Russian so back-of-house staff read tickets in their preferred language.
Multilingual digital menu
Guest ordering surfaces show item and category names in the active language — aligned with your translated inventory.
Built for mixed teams
Thai floor staff, Russian kitchen crew, English-speaking managers — everyone works from the same live data without language friction.
Touch-screen kitchen display
A live order board for the kitchen pass — with age timers, multilingual notes, bump workflow, and performance reporting for owners.
Kitchen touch display
Mount a touchscreen or smart TV in the kitchen. Orders appear when staff save a tab — same moment as kitchen printer slips.
Live age timers
Every ticket shows elapsed time since fired. Tickets turn amber at 8 minutes and red at 15 — chefs and owners see delays instantly.
Bump items or whole tickets
Tap a line to mark it sent, or hit Done all to clear the ticket from the board when the order leaves the kitchen.
Multilingual kitchen notes
Staff enter notes at the till. AI translates to English, Thai, and Russian on the display — dual-language lines when needed.
Table, tab & takeaway labels
Each ticket shows order number, table, tab split, takeaway flag, and serving staff so the kitchen knows exactly where food is going.
Kitchen performance reports
Ticket fire and bump times are logged automatically. Review average completion times, late orders, peak hours, and best-selling dishes.
Display + printer together
Run the kitchen board alongside ESC/POS kitchen slips — chefs get a screen and a paper backup if they want both.
Short URL token access
Six-character token URL — easy to type on a TV browser. Enable, copy, and fullscreen in minutes.
58mm & 80mm thermal receipts
Configure every line on the bill — from WiFi details and staff names to bank QR codes and loyalty points. Toggle each extra on or off in admin.
58mm & 80mm paper
Standard thermal roll sizes for counter printers and all-in-one POS terminals — ESC/POS compatible.
WiFi on the receipt
Print your guest WiFi network name and password at the bottom of every bill — no more asking staff.
Server name per line
Each drink or dish shows which staff member served it — useful for commissions and guest queries.
Cashier name on bill
The cashier who closed the tab is printed on the receipt for accountability.
Order timestamps
Bill header shows date and time the order was fired — and optional per-line times on reprints.
Member points balance
Loyalty members see their points balance printed on paid receipts when enabled.
Customer feedback QR
Unique QR per paid bill links to a star-rating form on your site — grow reviews from every table.
Dynamic bank / PromptPay QR
Print a QR code for the exact bill total so guests can scan and pay by bank transfer.
Survey to reveal QR
Hide the payment or feedback QR until the guest completes a short survey — higher response rates.
Commission slip printing
When a commissioned drink is sold, print a thermal slip with staff name, item, and rate — staff redeem slips at end of day.
Happy Hour buy one get one free
Schedule BOGO promotions for happy hour. Optionally print a “ONE FREE” ticket per free unit so guests can redeem their complimentary drink.
Payments built for Thailand
Cash, card, bank transfer, and end-of-day controls that match how venues actually operate.
Bank transfer slip workflow
Dedicated bank-transfer login: show the bar QR, pick a tab, photograph the customer's payment confirmation. Cashier completes payment with the photo on screen.
Bank transfer reconciliation
Admin page lists all bank-transfer bills; mark matched when reconciled against your bank statement.
Quick cash buttons
฿100, ฿500, and ฿1000 shortcuts in the cash-received popup for faster checkout.
Hide expected cash
Optional setting hides expected drawer total from cashiers until end of day. Managers enter a PIN to reveal it.
End of day
Float reconciliation, expenses, commissions, and optional rules for open tabs at close.
Your team, your rules
Manage employed and freelance staff, track drinks sold, commissions, fines, and attendance — all from one system.
Employed & freelance staff
Separate profiles for salaried bartenders and freelance hostesses. Each staff type has its own commission rules and reporting.
Clock-in / clock-out
Staff management with attendance records for every shift. See who is on the floor and when they started.
Drinks commission tracking
Pay drinks commissions per staff member. Totals appear at end of day and in the mobile stats app.
Commission slip printing
Print thermal commission slips as drinks are sold. Staff keep the slips and present them at end of day for commission payment.
Staff fines
Fine staff for lateness, mistakes, or policy breaches directly from the till — deducted automatically.
Best & worst performers
Rank staff by drinks sold and revenue. Spot your top sellers and identify who needs coaching.
Per-staff permissions
Control POS login, stocktake access, and bank-transfer login individually per team member.
Authorized leave
Cashiers can record approved time off from the attendance screen when staff request leave.
Owner Telegram channel
Alerts for voids, bank slips, and key events — owners stay informed without watching the till.
Staff Telegram channel
Separate channel for team news, days off, bar closed notices, and future order notifications.
Two-way POS messaging
Cashier sends a question from the till; owner replies in Telegram and the answer appears on the POS screen.
Attendance & payroll
Clock in/out, salary rules, freelancer commissions, and staff reports.
Delight guests and gather feedback
Reward repeat guests with member points, easy redemption, feedback links, and loyalty tools built into the POS.
Membership & loyalty
Member directory with points balance, tab lookup, optional NFC cards, and a full earn-and-spend points workflow.
Earn points on paid bills
Reward members automatically when they pay eligible bills. Points rules are controlled in settings and balances update with each payment.
Spend points at checkout
Let members redeem points as a payment method on future tabs. The POS previews the points required before staff confirm payment.
Manual points adjustments
Deduct or adjust member points from the POS when needed, with staff attribution and notes for accountability.
Points balance slips
Print member points slips so guests can see their current balance and keep engaging with your venue.
Feedback QR on receipts
Each paid bill gets a unique QR code on printed and thermal receipts (when enabled in settings).
Star rating & comments
Customers scan, rate 1–5 stars, and leave an optional comment on your website.
Google & TripAdvisor prompts
After submitting feedback, guests can jump straight to your Google or TripAdvisor review page.
Thermal receipts
ESC/POS printing with logos, itemisation, and optional feedback QR.
Owner tools behind the scenes
Email, licensing, migrations, and operational controls — without calling a developer.
Email settings & queue
SMTP and IMAP for reports and supplier orders. Delayed send queue with process, view, and delete.
Email history
Every outbound email is logged so you can audit what was sent and when.
Admin quick bar
Top bar shortcut to the email queue with a notification dot for pending messages.
Database migrations
Test-run and apply schema updates safely when deploying new versions to production.
License management
Remote license keys with expiry warnings on staff POS and admin; grace login to renew.
Version tracking
Release version shown in admin and tied to migration history for predictable deployments.
Room rental management
Run room bookings alongside your bar or restaurant — Gantt calendar, check-in/out, cleaning, deposits, and charge-to-room from the till.
Gantt booking calendar
See every room on a timeline. Scroll horizontally and Ctrl+scroll to zoom — click a booking for full guest details.
Check-in & check-out
Track guests currently in residence and surface due-today or overdue checkouts so the front desk never misses a departure.
Cleaning workflow
Rooms are marked as needing cleaning when a guest checks out. Staff clear the list when the room is ready again.
Deposits & advance payments
Collect a deposit or advance when creating a booking — rates and payment options are configurable per venue.
Charge to room from POS
Add drinks and food to a room tab from the floor POS so room guests settle everything at checkout.
Rates & utilities
Manage room rates, utilities billing, and guest details from admin — without a separate hotel system.
New booking from staff POS
Create bookings on the till with room selection, dates, guest name, and optional deposit collection.
Licensed add-on
Enable room rentals per venue when you need them — the same POS handles floor service and rooms.
Sales & drinks performance
Built-in analytics so you always know what is selling, what is not, and who is driving revenue on your floor.
Best & worst selling drinks
See your top movers and underperformers by category — spot trends before they cost you margin.
Drinks sold tracking
Every drink sale is recorded with category, staff attribution, and time — ready for commission and performance reports.
Category P&L
Profit and loss breakdown by spirits, beer, wine, food, and custom categories from the admin panel and mobile stats app.
Mobile stats app
Real-time sales on your phone: compare venues, check paid vs unpaid tabs, P&L, safe balances, and top commission staff.
Sales dashboard
Desktop admin dashboard with sales today, open tabs, voids, bills, and event performance at a glance.
End-of-day reports
Float reconciliation, expenses, commission totals, and staff sales summaries — everything you need to close the day.
Ready to see it on your floor?
Tell us about your venue — terminals, staff, food service, and expansion plans — and we will prepare a tailored quote.